Frequently Asked Questions
Everything you need to know about your PinkCherry Canada shopping experience.
How long does shipping take within Canada?
Standard shipping typically takes 3-7 business days depending on your province. We offer expedited shipping options at checkout for faster delivery to major urban centers.
What is your return policy for fashion items?
We accept returns on unworn clothing with original tags attached within 30 days of delivery. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
Are your sizes true to Canadian standards?
Yes, our garments follow standard Canadian sizing. We provide a detailed size chart on every product page to help you find the perfect fit before you order.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order is dispatched, you will receive an email notification containing a Canada Post or courier tracking number to monitor your package in real-time.
Do you offer sustainable or eco-friendly clothing lines?
We are committed to conscious fashion. Look for the 'Eco-Choice' badge on our product listings to find items made from organic cotton, recycled polyester, and sustainable bamboo.